Shipping
Orders are dispatched within 2 working days, with delivery typically taking 3–4 business days.
Yes, we offer free standard shipping in the UK.
We accept returns within 28 days of delivery. Items must be unused and in original packaging.
Once your order ships, you'll receive a tracking number via email. You can use this to track your package.
Yes, we ship internationally. If your location doesn’t appear at checkout, please get in touch with us at info@sukun.co.uk and we’ll be happy to assist you.
International shipping times vary depending on the destination. Please note that any customs fees or import duties are the responsibility of the buyer.
Returns
We hope you are happy with your Sukun order, however we know some things don’t work out. If you would like to return your order, you have 14 days to notify us on info@sukun.co.uk from the date of receipt. You will have a further 14 days to send your item back to the brand after receiving a response from us. The returns period will expire 28 days from the day on which you received the items you ordered.
Please note, customized/ monogrammed products cannot be returned. All other items must be in unused condition with packaging.
1. Email us on info@sukun.co.uk within 14 days of receipt with the following:
- Your order number
- The product(s) you would like to return
- The reason for return
2. We will respond with the return address(es).
3. Package your order securely and send it back to brand. Please note:
- Items must be returned in their original packaging.
- We advise using a tracked service to ensure your delivery makes it back to the brand safely and securely, so please retain your proof of postage.
4. Your order will be refunded back to your original payment method (including gift cards) once it has been safely received and we have been notified by the brand.
